My seasoned take on new technology
Let me give you the same advice I’ve given clients every time a major technology shift hits the industry:
1. Start with a clear-eyed assessment.
Before you touch […]
Recovering from a Failed Update with a Nearby iPhone or iPad
We hope you never need a new recovery option that Apple has added to the iPhone 16 and current iPad mini (with an A17 Pro chip). If a device gets stuck during […]
Stay Connected Off the Grid: How to Use Messages via Satellite in iOS 18

If you own an iPhone 14, 15, or 16 and are in the US, Canada, or Mexico, you now have access to a feature that could make […]
My seasoned take on new technology
Let me give you the same advice I’ve given clients every time a major technology shift hits the industry:
1. Start with a clear-eyed assessment.
Before you touch […]
Recovering from a Failed Update with a Nearby iPhone or iPad
We hope you never need a new recovery option that Apple has added to the iPhone 16 and current iPad mini (with an A17 Pro chip). If a device gets stuck during […]
Stay Connected Off the Grid: How to Use Messages via Satellite in iOS 18

If you own an iPhone 14, 15, or 16 and are in the US, Canada, or Mexico, you now have access to a feature that could make […]

About Shelley
Shelley started her IT consulting journey in 1999, after many years working in start-up ventures, and drawing from her experience at Apple in the late 1980s. With her decades of business acumen and a positive outlook, she brings a unique blend of skills to her technology consulting practice. A longtime trainer and instructional designer, Shelley has partnered with Apple and Microsoft to develop technical and end user training courses. She is an active emergency response volunteer, and with Citizen Corps as a former Board Member for her city. An avid nature lover, you can often find Shelley on her deck, keeping an eye out for deer.
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